What Exactly is VOIP?

Businesses want to communicate clearly and easily with employees and customers for unforgettable service. However, when your phones are just not cutting it, you may want to consider VOIP.

Voice Over Internet Protocol, or VOIP, is a technology that allows individuals to make voice calls using a broadband internet connection instead of a regular (analog) phone line. Users can make voice calls from a computer, smartphone, or other mobile devices using VOIP phones and WebRTC-enabled browsers.

VOIP often includes other features that cannot be found on common phone services, including custom caller ID, call recording, and voicemail to email. Overall, it is beneficial to organizations as a way to streamline communications. Read on to learn more about VOIP phones and how they can benefit your business.

VOIP vs Landlines

The fundamental difference between VoIP and landline is that VoIP uses the internet to transmit digital data between devices, while traditional landline uses physical wires to transmit analog signals.

Many people choose VOIP phones over landline phones because there is less startup cost involved and calls can be made using the internet, saving money on long-distance charges. 

How Does VOIP Work?

To make understanding how VOIP works easier, we have broken down the process into steps.

1. Your phone connects to your switch or router in your Local Area Network.
2. When you dial a telephone number, your IP phone tells your VOIP service provider to call the other party.
3. Your VOIP service establishes the call and exchanges data packets from your IP phone.
4. Your VOIP phone converts these digital signals back into the sound you can hear. 

Advantages of VOIP

There are many benefits of using VOIP over landlines, including the following:

• Lower cost: With lower hardware and set-up costs, VOIP phones are also less expensive to scale. Many businesses experience substantial savings.
• High-quality sound: VOIP phones are equipped with HD call quality to ensure that audio isn’t muffled or fuzzy for crystal clear calls.
• Advanced features: Many VOIP seats are equipped with premium features such as call recording, call queues, and auto attendants. 
• Call anyone around the world: International and long-distance rates are low with VOIP phones.
• Business phone numbers for a remote work team: With VOIP phones, you can use your phone service wherever you work, which makes it a great feature for remote teams.
•  On-the-go flexibility: You’ll stay connected, even when you’re not at your desk. VOIP gives you the ability to reroute your calls to a mobile phone or computer.

Choose AD Solutions as Your VOIP Provider

At AD Solutions, we are proud to offer innovative VOIP solutions with industry-leading hardware including Fanvil and YeaLink phones. We customize VOIP packages to support an array of industries, including finance, education, healthcare, manufacturing, and more. Contact our office today to learn more about this service.