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Remote Support Session

Frequently Asked Questions on Remote Support

What is a remote diagnostic system (RDS)?

This allows your Sharp device to communicate with your dealer from a distance. It will report your meter readings, toner levels, and error messages to us via email so we can get notices in real-time when something is needed.

What does remote login mean?

Remote login is the ability to access data stored on a computer from a remote location. It enables an individual to open, edit, and save files located on a device from anywhere in the world. This service allows our technicians to diagnose and provide instant support on PCs and Macs.

Display Solutions

Our Sharp Displays offer brilliant and immersive HD Images with collaborative tools and software for great communication.

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Device Solutions

AD Solutions has laptops for internet utilization or portable tablets for an array of uses, we have the device solution for you.

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IT Solutions

With remote login support, our technicians are able to diagnose and provide complete instant support on PCs and Macs.

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Print Solutions

AD Solutions offers a wide array of document and print solutions to help you increase you optimize your workflows.

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Software Solutions

At AD Solutions, we provide top-of-the-line software solutions to meet the needs of an array of industry professionals.

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VOIP Solutions

We help your business make calls anytime and anywhere with robust hardware and calling features tailored to your needs.

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