- Customer Tools
Kick your connectivity up a notch with VOIP Technology! Enjoy exclusive features like custom caller ID, call recording, and voicemail to email. VOIP is a powerful communication tool that can streamline your business’s communication, making life easier for all people involved.
Voice Over Internet Protocal (VOIP) is a phone system that uses a broadband internet connection to make and receive calls instead of using a traditional landline.
VOIP phone calls operate similarly to regular phones. Simply provide power and internet to your VOIP-compatible hardware to get started.
You’ll need a VOIP-enabled phone (such as Fanvil or Yealink) of your choice and a broadband internet connection.
VOIP allows you to make calls from anywhere in the world that has an internet connection. With the VOIP mobile app, you can take your office line with you on the go.
Yes, VOIP uses the same 911 services as a traditional phone line.
Yes, you can use your desktop like a fully featured phone.
No, with a VOIP mobile app, all you need is your existing cellphone.
No. VOIP works independently from your computer. Even if power is out in your office building, you can still access VOIP through your cellphone while using your cellular network.
You can set your VOIP services to ring your desk phone, alert you on your computer or your cellphone, or have them all ring simultaneously.
VOIP operates under the same traditional guidelines of The Federal Communications Commission (FCC).
VOIP is comptable with all currently supported computer hardware.
AD Solutions does not offer free trials for VOIP but we provide demos to help you find out if VOIP is right for you.
There are no differences in the quality of the call. Our VOIP services offer free calling to US and Canada. Outside US and Canadas rates vary per destination.
You can call anyone, anywhere with VOIP.
To ensure good sound quality, you must ensure you have a stable internet broadband connection and high-quality hardware.
Upgrade your phone system to VOIP and experience crystal-clear calls with AD Solutions! Say goodbye to bad connections and hello to:
Our primary mission is “service first and foremost.” Our in-house technical support staff is dedicated to providing you with custom solutions and personalized service to help your team make great strides every step of the way! We’re fast. We’re local. We’re responsive.
Direct inbound calls to the correct department or person with this automated greeting and answering service.
Answer a call on one VoIP phone and continue the call on another IP phone. This flexibility allows you to take your calls anywhere without being interrupted.
Reduce spam and verify a caller’s identity by phone number or name. Users can allow or block specific phone numbers or entities.
Relocate an existing phone call to another phone or attendant console. This is a great feature for those who need to change physical location during a call or pass the call off to another person.
Eliminate the trouble of searching through endless contact information when making phone calls. Directory Assistance helps people access caller information via a list or database of phone numbers or contact information.
Also known as an automatic callback, this feature lets you know when a customer wishes to be called back later. This allows the customer to avoid waiting in long call lines.
With unlimited calling, you can make any number of calls to any destination in the world for a flat monthly fee.
Call screening identifies an incoming caller and allows the receiving person to determine how to best respond to that call.
VoIP call recording is a secure and reliable method to record two-way audio of a phone conversation in the cloud. This is great for quality and training purposes.
Allows customers to leave you a message that you can respond to at a later date.