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The All-in-One Business Phone System

Kick your connectivity up a notch with VOIP Technology! Enjoy exclusive features like custom caller ID, call recording, and voicemail to email. VOIP is a powerful communication tool that can streamline your business’s communication, making life easier for all people involved.

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What is VOIP and what does it stand for?

Voice Over Internet Protocal (VOIP) is a phone system that uses a broadband internet connection to make and receive calls instead of using a traditional landline.

How do I make a VOIP phone call?

VOIP phone calls operate similarly to regular phones. Simply provide power and internet to your VOIP-compatible hardware to get started.

What equipment do I need for VOIP phone calls?

You’ll need a VOIP-enabled phone (such as Fanvil or Yealink) of your choice and a broadband internet connection.

Are there any advantages in using VoIP phone service?

VOIP allows you to make calls from anywhere in the world that has an internet connection. With the VOIP mobile app, you can take your office line with you on the go.

Will I be able to dial 911 emergency services?

Yes, VOIP uses the same 911 services as a traditional phone line.

Will I be able to use my computer while making a VoIP phone call?

Yes, you can use your desktop like a fully featured phone.

Will I be able to take my phone adapter with me while traveling?

No, with a VOIP mobile app, all you need is your existing cellphone.

Does my computer need to be running in order to use VoIP service?

No. VOIP works independently from your computer. Even if power is out in your office building, you can still access VOIP through your cellphone while using your cellular network.

How will I know when I receive a phone call over my VoIP service?

You can set your VOIP services to ring your desk phone, alert you on your computer or your cellphone, or have them all ring simultaneously.

Who regulates VOIP services?

VOIP operates under the same traditional guidelines of The Federal Communications Commission (FCC).

What are the computer system requirements for VOIP?

VOIP is comptable with all currently supported computer hardware.

Are free VOIP trials normally available?

AD Solutions does not offer free trials for VOIP but we provide demos to help you find out if VOIP is right for you.

Are there any differences between making a local call or a long distance call?

There are no differences in the quality of the call. Our VOIP services offer free calling to US and Canada. Outside US and Canadas rates vary per destination.

Who can I call if I am using a VOIP solution?

You can call anyone, anywhere with VOIP.

How can I improve the sound quality?

To ensure good sound quality, you must ensure you have a stable internet broadband connection and high-quality hardware.

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Why Voice Solutions are the Best Option for You

Upgrade your phone system to VOIP and experience crystal-clear calls with AD Solutions! Say goodbye to bad connections and hello to: 

  • Lower costs & customizable services
  • Better call management
  • Efficient call routing and automation
  • Flexible setup & scalability
  • Staying connected on-the-go
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Outstanding Service Tailored to You!

Our primary mission is “service first and foremost.” Our in-house technical support staff is dedicated to providing you with custom solutions and personalized service to help your team make great strides every step of the way! We’re fast. We’re local. We’re responsive.

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Auto Attendant

Direct inbound calls to the correct department or person with this automated greeting and answering service.

Call Park/Pickup

Answer a call on one VoIP phone and continue the call on another IP phone. This flexibility allows you to take your calls anywhere without being interrupted.

Caller ID

Reduce spam and verify a caller’s identity by phone number or name. Users can allow or block specific phone numbers or entities. 

Call Transfer/Waiting

Relocate an existing phone call to another phone or attendant console. This is a great feature for those who need to change physical location during a call or pass the call off to another person.

Directory Assistance

Eliminate the trouble of searching through endless contact information when making phone calls. Directory Assistance helps people access caller information via a list or database of phone numbers or contact information. 

Queue Callback

Also known as an automatic callback, this feature lets you know when a customer wishes to be called back later. This allows the customer to avoid waiting in long call lines.

Unlimited inbound calls

With unlimited calling, you can make any number of calls to any destination in the world for a flat monthly fee. 

Call Screening

Call screening identifies an incoming caller and allows the receiving person to determine how to best respond to that call. 

Call Recording

VoIP call recording is a secure and reliable method to record two-way audio of a phone conversation in the cloud. This is great for quality and training purposes. 

Voicemail

Allows customers to leave you a message that you can respond to at a later date.