- Customer Tools
Upgrade your phone system to VOIP and experience crystal-clear calls with AD Solutions! Say goodbye to bad connections and hello to:
Our primary mission is “service first and foremost.” Our in-house technical support staff is dedicated to providing you with custom solutions and personalized service to help your team make great strides every step of the way! We’re fast. We’re local. We’re responsive.
Direct inbound calls to the correct department or person with this automated greeting and answering service.
Answer a call on one VoIP phone and continue the call on another IP phone. This flexibility allows you to take your calls anywhere without being interrupted.
Reduce spam and verify a caller’s identity by phone number or name. Users can allow or block specific phone numbers or entities.
Relocate an existing phone call to another phone or attendant console. This is a great feature for those who need to change physical location during a call or pass the call off to another person.
Eliminate the trouble of searching through endless contact information when making phone calls. Directory Assistance helps people access caller information via a list or database of phone numbers or contact information.
Also known as an automatic callback, this feature lets you know when a customer wishes to be called back later. This allows the customer to avoid waiting in long call lines.
With unlimited calling, you can make any number of calls to any destination in the world for a flat monthly fee.
Call screening identifies an incoming caller and allows the receiving person to determine how to best respond to that call.
VoIP call recording is a secure and reliable method to record two-way audio of a phone conversation in the cloud. This is great for quality and training purposes.
Allows customers to leave you a message that you can respond to at a later date.