The Front Desk Receptionist role is essential to creating a welcoming and professional environment. This role requires a dependable, organized, and detail-oriented individual who can manage incoming communications, greet and assist visitors, and provide administrative support. The ideal candidate will be a strong communicator with excellent interpersonal skills, capable of handling multiple tasks simultaneously while maintaining a professional and friendly demeanor.
Responsibilities:
- Greet and assist walk-in customers and visitors with inquiries, ensuring they feel welcomed and directed to the appropriate person or department.
- Answer and direct phone calls, emails, and other communications promptly and professionally.
- Order, maintain, and distribute office supplies, ensuring necessary items are stocked and available as needed.
- Maintain a clean, organized, and professional lobby area, contributing to a positive first impression for all visitors
- Handle daily office cleaning tasks to ensure the workspace remains tidy and presentable.
- Provide excellent customer service to both internal and external customers, addressing needs and resolving issues efficiently.
- Design, Update and manage the office contact and birthday sheets, distribute employee bulletins, and assist with employee engagement initiatives.
- Prepare new hire packets and ensure new hire equipment is ready for employee orientation
- Maintain the office calendar, confirm interviews, reserve meeting rooms, and manage scheduling conflicts as they arise.
- Manage incoming and outgoing mail, handle deliveries, and ensure timely distribution to the appropriate recipients.
- Coordinate travel arrangements for employees, ensuring details are accurate and within budget.
- Complete other administrative duties as needed, including data entry, paperwork, photocopying, and file management.
- Support HR & Recruiting activities
- Other duties as assigned
Requirements:
- Excellent verbal and written communication skills
- Strong organizational skills and meticulous attention to detail, ensuring accuracy in all tasks.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and other relevant software, with a willingness to learn new tools as needed.
- Friendly, professional demeanor with a strong focus on customer service and a commitment to creating a positive office experience.
Qualifications:
- Ability to use office equipment
- A high school diploma or equivalent required
- Monday-Friday availability from 8 am-5 pm, with a one hour lunch at 11 am daily
- Ability to occasionally lift, push, and pull up to 20lb unassisted