Regarding Amazon, “Alexa” means their Alexa Voice Service which includes third party services (like our skills) and other related Software.
When you use our skills you have to talk to Alexa. This voice input is sent to Amazon and us where we use it to understand what our skill should do for you. This is absolutely necessary for our service to give you an appropriate answer.
We never collect or share personal data with our skills.
To improve our services we analyze automatically how often utterances are spoken and other analytics. This is done automatically by Amazon in the Amazon Developer Portal.
For some of our skills, it is necessary to save data for you in our databases. This data is only connected to the name uttered in your alexa skill request and is only logged with the service call you create in order to provide accurate and timely service. Again, this is not shared with anyone outside of our organization.