MICAS (Machine Intelligence Call Assistance System) service makes device management hands-free. Our service application helps us find solutions better, faster. Whether your company is large or small, local or remote, the MICAS service can keep your devices up and running.
Eliminate those monthly calls for meter reads. Problem solved.
Enjoy faster service. MICAS helps keep your devices up and running.
Need toner? Maintenance? Our service team already knows.
MICAS is a cloud-based device management application that uses Sharp’s Remote Email Diagnostics (R.E.D.) to collect device data and alerts. We offer remote service capabilities and OEM device support via the MICAS Agent, a locally-installed software at your site. For more information about the MICAS service, please refer to the MICAS White Paper.
Most data collection options offer only one-way communication. FMAudit’s approach gives you two-way communication between your network adn A.D. Solutions dispatch systems. This two-way communication streamlines business processes and eliminates overhead related to gathering meter reads, supply reorder processing, service deployment, purchasing, and managed print services assessments.
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Send data on non-managed USB and Network-Ready devices.
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